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Credits FAQ

Posted: Thu Dec 12, 2019 2:49 pm
by Moth
If you have a question not answered in this FAQ, you are welcome to contact us via forum or in-game.

How do I purchase Credits or MVP packs?

You can purchase Credits and MVP packs on our Selly store.


What do I get for buying Credits?

Credits can be redeemed for rewards in-game. You can spend Credits at the Fairy Maid NPC in the Forest Retreat hub.
The current rate for Credits is 10 Credits per US dollar, before transaction fees.
In addition, tiered bonuses will be given out based on the amount of the purchase:

* $100 purchases receive an additional 50% Credits (ex. 1,000 Credits become 1,500).
* $75 purchases receive an additional 40% Credits (ex. 750 Credits become 1,050).
* $50 purchases receive an additional 30% Credits (ex. 500 Credits become 650).
* $30 purchases receive an additional 20% Credits (ex. 300 Credits become 360).
* $20 receive an additional 10% Credits (ex. 200 Credits become 220).


What are MVP packs?

MVP Special Item Packs are unique packs that provide more total value for your money than buying the individual items in the pack. They also come with a few flashy extras (cosmetics). There are 3 levels of MVP Special Packs.
You will not gain Credits when purchasing MVP Packs. These items can be traded within your account but not with other players.
After purchasing an MVP Item Pack, you can pick it up from NPC Lania in-game. It will be under your pending account rewards.
[+] MVP Silver
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Price: $15 USD
Contents:
  • Chest of Avarice: Full map item-vac for your character. It doesn't work on some boss drops. This item expires in 15 days.
  • Buff Crystal: Extend the duration of all buffs to 1 hour. Temporary effects like Epic Adventurer (or anything else with a cooldown) aren't affected by this item. This item expires in 45 days.
  • Hyper Teleport Rock: It does exactly what it does in GMS. This item doesn't expire.
  • MVP Silver Chat, Label Ring, Megaphone (x20), Damage Skin: Cosmetic items to show off your support for the server, if you're so inclined. These items do not expire, except the Damage Skin (which expires in 90 days).
  • MVP Silver Title: A unique title that gives Attack Power/Magic ATT +5, All Stats +7, Max HP/MP +500. This item does not expire.
  • MVP Silver Atmospheric Effect (x15): A unique weather effect that gives all players on your map a 60 minute 1.5x EXP buff. This item does not expire.
[+] MVP Gold
Image
Price: $50 USD
Contents:
  • Chest of Avarice: Full map item-vac for your character. It doesn't work on some boss drops. This item expires in 45 days.
  • Buff Crystal: Extend the duration of all buffs to 1 hour. Temporary effects like Epic Adventurer (or anything else with a cooldown) aren't affected by this item. This item expires in 90 days.
  • Hyper Teleport Rock: It does exactly what it does in GMS. This item does not expire.
  • Additional Pendant Slot Coupon (90 Days): Enables your second Pendant Slot on a single character for 90 days.
  • Statted Cash Accessory Set: Gives you 4 items: Avenger Quiver Belt, Doom Shoulder, Hellia Necklace, Grin Ring. These are invisible Cash accessories that give a small stat boost when worn. These items do not expire.
  • MVP Gold Chat, Label Ring, Megaphone (x50), Damage Skin: Cosmetic items to show off your support for the server, if you're so inclined. These items do not expire.
  • MVP Gold Title: A unique title that gives Attack Power/Magic ATT +7, All Stats +8, Max HP/MP +500, Speed +5. This item does not expire.
  • MVP Gold Atmospheric Effect (x40): A unique weather effect that gives all players on your map a 60 minute 1.75x EXP buff. This item does not expire.
[+] MVP Diamond
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Price: $100 USD
Contents:
  • Chest of Avarice: Full map item-vac for your character. It doesn't work on some boss drops. This item expires in 90 days.
  • Buff Crystal: Extend the duration of all buffs to 1 hour. Temporary effects like Epic Adventurer (or anything else with a cooldown) aren't affected by this item. This item expires in 180 days.
  • Hyper Teleport Rock: It does exactly what it does in GMS. This item does not expire.
  • Additional Pendant Slot Coupon (x2): Permanently enables your second Pendant Slot on a single character.
  • Statted Cash Accessory Set: Gives you 4 items: Avenger Quiver Belt, Doom Shoulder, Hellia Necklace, Grin Ring. These are invisible Cash accessories that give a small stat boost when worn. These items do not expire.
  • MVP Diamond Chat, Label Ring, Megaphone, Damage Skin: Cosmetic items to show off your support for the server, if you're so inclined. These items do not expire. In the case of the Megaphone, it also has infinite uses (with a longer cooldown than normal megaphones).
  • Outlaw Heart: A high-tier Android Heart. This item doesn't expire.
  • Permanent Mark Set: Permanent versions of the temporary items available in the Vote Point shop: Mark of Resistance, Mark of Sanctuary, Mark of Stasis, Mark of Knowledge. These give various effects to your character. These items don't expire.
  • MVP Diamond Title: A unique title that gives Attack Power/Magic ATT +10, All Stats +10, Max HP/MP +500, Speed +5, Monster DEF Ignored 6%. This item does not expire.
  • MVP Diamond Atmospheric Effect: A unique weather effect that gives all players on your map a 60 minute 2.0x EXP buff. This item does not expire, and it is also infinite-use with a 3 hour cooldown.

How do I redeem my codes?

Codes can be redeemed from the NPC Lania in the Forest Retreat. Click the Claim a redeemable code dialogue option, and copy and paste your code into the transaction field.
* If you are redeeming a code for Credits, they will be instantly applied to your account after redeeming the code.
* If you are redeeming a code for an MVP Pack, after you enter the code, click Claim a pending account reward in Lania to receive the item on the character that you claimed it. Make sure you have space in your Use inventory to claim it!


What payment methods do you accept?

At the moment, transactions are only handled through Stripe, which accepts Debit and Credit cards. We cannot view information from your card, as your personal information is safely handled through Stripe, a reputable payment platform. We are considering Bitcoin payments for the future.


Are Credits tradeable?

Absolutely. You are welcome to trade, give away, or sell your Credits to anyone you desire. Credits will need to be turned into coins first, however; talk to the Fairy Maid NPC about this.
Items purchased using Credits may not always be tradeable, however: Please double-check an item before purchasing!


What is your policy on refunds/reversals?

Any type of reversal (chargebacks, for example) is an immediate ban, unless you contact us beforehand and speak with an administrator about the reason for your reversing. If you have a valid reason to reverse, then please, please, contact us. If your request is reasonable, then we can gladly arrange a refund for you, without an account ban.


I just bought Credits but I haven't gotten the email.

It may take several minutes for Selly to process the transaction; wait a few minutes and check your email again. If you still have not gotten your code after 24 hours, check if Selly, Stripe or your card provider rejected your payment. Selly will not email you your codes until the transaction is fully complete. If you still encounter problems, contact us.


I'm having problems with Selly / Stripe.

Although you are welcome to contact us about the problem, be aware that most issues with our providers are outside of our control. In most cases, you would be better off shooting a ticket to the provider you're having trouble with directly.